Reporting time
Open Performance → Settings. Choose when your day ends, as a whole hour in Malaysia time. This closes your reporting day. It is independent of your opening hours, including shops with multiple opening periods. For a 3am cutoff, sales before 3am belong to the preceding reporting day. An event exactly at 3am belongs to the new day. September ends at 3am on 1 October. Select Preview to see when it starts before you confirm. The initial setting also applies to historical periods. Later changes begin next reporting month and do not move old sales between periods.Review inputs
Open Performance → Monthly review. Each row asks one plain question. Answer it with the buttons; your unsaved answers stay in this browser if you reload, until the month’s inputs change.- Sales: are all of the month’s sales in the review? Choose Not yet while another sales channel is missing.
- Each cost category with costs: is the amount right and complete? Each cost shows where it comes from: a bill, an estimate, a confirmed RM 0, or an amount still missing. Yes also counts the cost as the month’s whole cost, except payment and platform fees, which grow with sales. Use Change to count a cost the other way.
- Categories with no cost: confirm nothing was spent, or add the missing cost.
- Wages: one question covers EPF/SOCSO and any salary you pay yourself. Unpaid owner hours and money you took out are excluded.
- Draft invoices: confirm nothing in them belongs to the month, or open the drafts.
- Sales estimate: when asked, choose whether to show how much more you’d need to sell. The question shows the figure and what it assumes; it only controls the “more sales needed” estimate.
Read the answer
The answer is an estimated operating result, not cash in the bank or final net profit. It excludes depreciation, loan interest, income tax, and unrecorded waste or stock differences.
Understand the included costs
In Monthly review, open Figures and sources. How this is worked out lists net sales, ingredient cost (est.) and operating costs, then the result, in the same words as Overview. When vouchers were used, net sales shows “before discounts − discounts” (and refunds) underneath; the result itself is unchanged because net sales is what customers paid. It covers first-party online and POS sales only, and is an estimate, not the cash in your bank. Costs include whole-month fixed costs and variable costs incurred so far. Where the costs went lists Ingredient cost (est.) first, then operating categories ordered by known amount. A category shows only what needs attention: the estimated amount, a confirmed RM 0.00, or an amount still missing. Expand its sources to inspect the bills or estimates. A category with no known amount shows Amount missing and appears after known amounts; a missing amount is not counted as zero and can change the ranking. The largest known amount is not proof of overspending. Ingredient cost (est.) includes confirmed preparation losses when there are any; ingredient purchases are counted under their own category and are not deducted again. An empty list reads No operating costs recorded yet, which is not proof of zero costs.Other numbers
Overview shows order count and average order value. Average order value divides gross sales, including recorded rounding, by distinct orders sold in the selected reporting month. POS sales count when paid; online orders when completed. It includes zero-value orders and rounds to the nearest sen. Refunds and allowances reduce net monthly sales separately; a later refund does not rewrite the original order’s value. An open month shows the average as of the displayed time. With no orders, or unresolved sales evidence, the average is unavailable. Missing recipe costs or wages do not hide an otherwise reliable sales average. A payment warning stays visible because completing an order is not proof of cash received. Some older order histories have only a general warning. Their sales evidence cannot be separated reliably from costing gaps, so Performance asks for evidence review before showing an average. In Monthly review, two cost percentages appear for a completed, reviewed and complete month with positive net sales:- Ingredient cost (est.) % = recorded recipe-estimated ingredient and packaging cost ÷ net sales × 100. Confirmed preparation losses are included and shown separately within it. Purchases are excluded.
- Wages % = included wage-category costs ÷ net sales × 100. Confirm employer costs and any recorded owner salary in the review. Unpaid owner labour and withdrawals are excluded.
Café example
Assume all 100 lattes were sold and paid, every latte cost RM 3, and no sales, refunds, losses, or operating costs are missing.
When the RM 180 utilities bill replaces the RM 100 estimate, operating costs become RM 730. The answer becomes RM 30 shortfall: RM 1,000 − RM 300 − RM 730.